The general terms and conditions (hereinafter referred to as GTC) apply to the relationship between
5 Prospect Place Millennium Way, Pride Park,
Derby, DE24 8HG
and the users or customers.
Only the terms and conditions of AGORA-DIRECT LIMITED do apply. Changes are only valid for clients if they are made in writing.
AGORA-DIRECT LIMITED is also known as AGORA direct, AGORA direct™, AGORA direct Limited or AGORA-direct Ltd. on the website and in the forms. Interested parties, users and customers recognize this linguistic regulation.
As an independent service provider for stock exchange transactions, AGORA-DIRECT LIMITED offers the brokerage of accounts for customers to international brokers and banks through which customers can independently process their stock exchange transactions. AGORA-DIRECT LIMITED offers support for filling out the respective account opening documents. AGORA-DIRECT LIMITED provides general information, if so requested by the customer, about trading in products that can be traded on the stock exchange and how they are processed. AGORA-DIRECT LIMITED provides the software and/or devices required for stock exchange transactions on request. Financial services regulated by AGORA-DIRECT LIMITED can be provided within the scope of the permits granted.
The customer pays a fee for every stock exchange transaction. This fee is used to cover the costs that are necessary to process the stock exchange transaction. AGORA-DIRECT LIMITED and their contractual partners receive a commission from the account-holding institute for referring customers.
The customer must provide the information required in the account opening order completely and truthfully and send them signed together with further documents to AGORA-DIRECT LIMITED. The customer is solely responsible for the completeness and correctness of all information. The customer is obliged to inform AGORA-DIRECT LIMITED immediately of all important facts and their changes. The customer is obliged to notify immediately any important changes in the economic situation regarding his assets. All communications to AGORA-DIRECT LIMITED must be understandable. Any consequences of incomplete notifications are borne solely by the customer. The notifications must be timed so that AGORA-DIRECT LIMITED can implement them. AGORA-DIRECT LIMITED is released by the customer from liability for any damage if damage is caused by non-compliance or disregard of the terms and conditions.
AGORA-DIRECT LIMITED receives an account opening order signed by the customer, AGORA-DIRECT LIMITED is obliged to forward the customer order in such a way that the account opening order can be fulfilled by the recipient broker or bank. AGORA-DIRECT LIMITED is obliged to check the information only formally, whether the customer has formally filled in the necessary information in the account opening order. AGORA-DIRECT LIMITED is not obliged to check whether this information corresponds to the facts. AGORA-DIRECT LIMITED does not guarantee that the account opening order will also be accepted by the recipient broker or bank and that an exchange trading account will be opened.
The customer acknowledges that when trading financial instruments, regardless of the risk category, there is a general risk of total loss. AGORA-DIRECT LIMITED does not make investment recommendations at any time. Incidentally, AGORA-DIRECT LIMITED hereby refers to the risk information in the account opening order. The newsletters created by AGORA-DIRECT LIMITED are at no time a request to trade or act on stock exchange products.
AGORA-DIRECT LIMITED is only liable according to these terms and conditions. If these terms and conditions do not regulate a contentious issue, the statutory provisions apply. The compensation is limited to intent and gross negligence. Compensation for damages resulting from simple negligence is only available insofar as this is required by law. The availability of the AGORA-DIRECT LIMITED website (e.g. www.agora-direct.com) cannot be 100 percent guaranteed. AGORA-DIRECT LIMITED is only liable for damage if intent or gross negligence on the part of AGORA-DIRECT LIMITED is proven. AGORA-DIRECT LIMITED is generally not liable for services from contracts that AGORA-DIRECT LIMITED has brokered.
Our service language is German. Other languages offered are Polish and English. Even if AGORA-DIRECT LIMITED strives for complete and correct translations, AGORA-DIRECT LIMITED assumes no liability for the topicality, correctness, completeness or quality of the translations provided.
Changes to these terms and conditions are made available to the customer in his customer portal in the current version. They are considered approved if the customer has not raised an objection to them within eight weeks of being made available. The sending of the objection is decisive for the deadline.
The law of the Federal Republic of Germany applies, the place of jurisdiction is Berlin. AGORA-DIRECT LIMITED can also take legal action at the customer‘s place of jurisdiction.
Should any part of these terms and conditions be or become invalid, the remaining rules remain unaffected. There is an obligation to replace the ineffective part with a part that comes closest to the invalid part.
Effective, Berlin 01. June 2016