Fees & interest

If you have any questions or require some explanation, please contact us on stock exchange trading days on the following number +49 (030) 789 59 75 - 0 or make use of our contact form.

Notes

Customers are fully responsible for their own trading.

The trading fees incurred for each order are displayed in the order confirmation window of the trading access system before the order is sent. In sending the order, the customer confirms and accepts these order fees and all the stock exchange and broker regulations associated with it.

Some stock exchanges charge fees on deleted or modified orders. They are mainly those where options or futures are traded, but not normally stock exchanges. If necessary, they are offset with fee credits. We would specifically point out that the fees charged do not just have to consist of costs that are passed on. Fees may also be waived, even if the stock exchange charges fees. Agora asserts the right to demand fees or not to demand them, regardless of third parties’ fee regulations.

If third parties like stock exchanges or clearing houses, change, do away with or add fees, taxes or other levies in addition to the prices published here, they will be passed on to the customer without any additional surcharge. This may be the case, for example, if a stock exchange charges a customer fees for deleting, modifying and/or cancelling incorrect business transactions or the customer personally provides instructions for this kind of cancellation or change in trading. In both cases, they shall bear the full costs. These costs are debited from the customer’s account when they become due.

Orders are primarily accepted as a “smart routing” type of order, because this allows better bidding and asking prices to be made available. The customer may also change orders separately and therefore route them to a stock exchange of their choice. This may create a situation where the trading centre specially selected by the customer also charges its own fees. The customer is responsible for obtaining information about possible additional fees/levies and possibly taxes at the specially selected trading place. Agora direct may also be available to provide information, if requested, without providing any conclusive guarantees for this. If customers are unclear about the costs, they should consult Agora direct before issuing the order. Agora will not recognise any complaints made subsequently.

If the customer foregoes the better “smart routing” option described above, in which the NYSE is naturally also included, and the customer sends an order directly to the NYSE instead of using “smart routing”, the NYSE charges an additional processing fee on any order, which is in the NYSE order books for longer than 5 minutes, the so-called NYSE Directed Order Handling Fee. This typically amounts to a sum of USD 0.01 per share. The customer is charged this additional fee if this order is not placed via “smart routing”. Generally, it is true that if the use of the “NYSE Directed Order” transfer method accounts for five percent of the total trading volume in the account, a “specialist pass through” fee is due for payment.